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About OPK E-SERVICES

OPK e Services(OPK) has been a partner with a leading retailer of Dish Network for the past 10 years; opk is the only contact center that has been approved by Dish Network to prospect customers on its behalf from India. OPK has a team of over 300+ employees with a comprehensive experience in Pro-Sales, Post Sale Follow-Up, Cancellation Management, Qualitative Analysis & Disconnect Management. With its 24/7 facilities, OPK offers an attractive and economic alternative for off shoring critical and non-critical home services processes.
Pro Sales

-Off-Peak/Holidays Traffic Management
-Weekend Traffic Management
-Call Transfer Management
Customer Qualification

Post Sales Follow Up

-Reminder Call
2-0-2-2 Calling
-Customer Satisfaction Surveys

Quality Management

-QA Audit & Scoring
-QA Report preparation and Publication

Chargeback Management

-Reminder Calling for soft disconnects
-Collection calling for hard disconnects

Reporting

-MIS reporting
Automated reports from raw CSV uploads
Phone System
Marketing, Conversion, Take Rates etc

Digital Marketing

Digital marketing is an umbrella term for the targeted, measurable, and interactive marketing of products or services using digital technologies to reach and convert leads into customers and retain them.The key objective is to promote brands, build preference and increase sales through various digital marketing techniques.
Email Marketing

E-Mail marketing is promoting your business by sending overt E-Mails and newsletters. It uses promotional letter clubbed with product and service details to deliver the business message to audience. It is cost effective method to convey your message to highly targeted visitors. Results of E-Mail marketing are quantifiable and measurable.

Pay Per Click

Pay Per Click (PPC) is an internet advertising system meant to direct online traffic to particular websites where the advertiser pays the publisher a certain price when an ad is clicked. This is a brief tutorial that explains how you can use PPC to your advantage and promote your business.

SEO

Search Engine Optimization (SEO) is the activity of optimizing web pages or whole sites in order to make them search engine friendly, thus getting higher positions in search results.

Technology Development

We enhance digital experiences using creativity & technology. Compelling & effectual web design is more than just visual appeal. Our web development solutions cater to your unique requirements .We blend web design & technology with our expertise to formulate & deliver superlative digital services. Our Approach 1. Understand 2. Research 3. Implementation 4. Testing & Deployment 5. Optimize & Maintain 6. Deliver ROI
PHP

PHP is acronym of Hypertext Preprocessor (PHP) is a programming language that allows web developers to create dynamic content that interacts with databases. PHP is basically used for developing web based software applications

AngularJs

AngularJs is an open-source web application framework that is maintained by Google. Angular.js is a powerful framework for building scalable, lightweight and robust applications. AngularJS lets you extend HTML vocabulary for web applications that show real-time interactive events using data.

CMS

PHP stands for (Hypertext Preprocessor)is a server side open source scripting language but also used for general purpose programming language is a strong source of website development and website design for interactive website pages rapidly. PHP is a widely used and open source programming language more efficient development platforms in comparison to Asp.net or other technologies. PHP use to develop dynamic websites and web applications.

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