ANSWERING SERVICES
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OPK Services has a brilliant team set up. These are trained staffs who are dedicated in taking calls with absolute precision. The agents know how to greet once the call is on. Their level of empathy makes the clients feel at ease from the beginning. The staffs know what to say when passing on relevant information. Thus, there is no redundant wasting of time as the OPK agents are skilled enough to transfer data with accuracy and minimum flaunting. Thus, once you have outsourced your back office responsibilities to OPK, you can be best assured to have saved on time, bucks and efforts. OPK pays utmost attention to all small and big client calls and there is no worry in matters of missing out on essential information. We have a system known as Interactive Voice Response. This is a way calls can be captured in so many different ways and routed variedly based on the process of Automatic Call Distributor or ACD. Our years of professional inbound servicing will help you retain outstanding client attention.

ORDER TAKING
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CUSTOMER SERVICE
OPK Services believes in stupendous customer handling and this forms a part of company character to enhance the level of customer value scheme. How bes...
TOLL FREE SERVICES
With the best of toll free services OPK serves you efficiently in the specified genres of customer service function, technical support function, sales ...
WEBSITE RESPONSE
OPK Services can best realise the necessity of a company’s website presence. It is required to have an effective on net interaction for the better an...
REMOTE RECEPTIONIST
OPK Services even serves the role of a remote receptionist. This is where we are mostly flexible. As a part of the process we have provisions like live...
INQUIRY HANDELING
OPK Services knows how best to handle inquiries. The first time the client comes in contact with you will leave a lasting impression forever. OPK sees ...
HELP DESK SUPPORT
OPK Services is the most effective help desk support for you. It is the one and only point of contact where you and your clients come with queries, and...
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