OPK Services has a brilliant team set up. These are trained staffs who are dedicated in taking calls with absolute precision. The agents know how to greet once the call is on. Their level of empathy makes the clients feel at ease from the beginning. The staffs know what to say when passing on relevant information. Thus, there is no redundant wasting of time as the OPK agents are skilled enough to transfer data with accuracy and minimum flaunting. Thus, once you have outsourced your back office responsibilities to OPK, you can be best assured to have saved on time, bucks and efforts. OPK pays utmost attention to all small and big client calls and there is no worry in matters of missing out on essential information. We have a system known as Interactive Voice Response. This is a way calls can be captured in so many different ways and routed variedly based on the process of Automatic Call Distributor or ACD. Our years of professional inbound servicing will help you retain outstanding client attention.